Frequently Asked Questions

Everything you need to know about our handcrafted accessories.

What materials are used in Bruno's Bows?

We use premium, sustainably sourced fabrics including 100% mulberry silk, high-grade Italian linen, and reinforced cotton to ensure every bow holds its shape and feels luxurious.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. International orders vary by location but generally arrive within 10-14 business days.

Do you offer custom designs for weddings or events?

Yes! We love creating bespoke pieces for special occasions. Please contact our design team via the 'Custom Orders' page to discuss color matching and bulk discounts for bridal parties.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging. Please note that custom-made or personalized bows are final sale.

How should I clean and care for my bow?

To maintain the integrity of the fabric, we recommend spot cleaning with a damp cloth and mild detergent. Avoid machine washing; if wrinkling occurs, use a light steam setting.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installments through Shop Pay.